What data we collect and how do we protect it

Processing of personal data

E-poe loveshop.ee isikuandmete vastutav töötleja on LSHOP OÜ (edaspidi ettevõte). Ettevõe edastab maksete teostamiseks vajalikud isikuandmed volitatud töötleja AS Maksekeskusele ja ESTO AS-le.

What kind of personal data do we process?

  • your name (only if you wish - you do not need to use your real name in the order - we recommend using aliases or nicknames or family/first name prefixes).
  • phone number - required to send the parcel machine door code by SMS.
  • e-mail - required to send order confirmation
  • bank account number - from where the payment was made to our account
  • the cost of goods and services and payment details (purchase history)
  • IP address (the IP address used for the order)


Cookies help web pages to remember user preferences, which increase user comfort for returning visitors. We do not use any cookies because we have no need for them. As a rule, cookies are used by websites where you can log in, comment or enter other data.

Embedded content from third-party websites

Some of our news and products contain embedded content, such as YouTube videos. Content embedded from third-party websites works exactly as if the user were visiting that website. These websites may collect some data and use cookies to see how users behave on pages with embedded content.

Google Analytics

Google Analytics is a program created by Google that helps identify how much traffic a website has and what visitors do on the website. All information is completely anonymous, and not even an IP address is collected as data. The data is simply collected, how many pages are visited, how long they stay, etc. Personal information that would help identify a person is not collected.

Client's information

We do not collect data on orders placed by visitors. Loyal customer data is stored in our database so that it is easier for both parties to fulfill and track orders in the future. You can always write to us at [email protected] and ask to delete your account, which will also delete all data related to the account - previous orders, addresses, names, etc.

Who do we share the collected data with?

Me anname andmeid ainult volitatud ettevõtetele, mis on vajalik toote transpordiks või tasumiseks, nagu näiteks kullerteenust pakkuvale ettevõttele (Omniva, Itella Smartpost, DPD – vastavalt tellija valitud transpordimeetodile), et pakk jõuaks tellijani või makselahendust pakkuvale ettevõttele (AS Maksekeskuses ja ESTO AS), et tellija saaks mugavalt pangalingiga toote eest tasuda.

In addition, we use the Google Analytics platform on our website, which collects only statistical information about website traffic in order to improve our website - improve navigation, make slow pages faster, make the page user-friendly.

What rights do you have to your collected data?

On any website, the user has the right to be forgotten, i.e. if the user wishes, the collected data must be deleted. To do this, write to [email protected] and we will delete all your data.

How do we protect data?

Protecting user data is our priority. First and foremost, we use very high quality hosting services that are heavily secured. We also always use the most modern and latest security solutions, such as keeping the software we use always up-to-date, adding different modules to make sure they meet security requirements and smaller solutions.

If you have any questions, please send an email to: [email protected]